Payment Policy

Last updated: September 1, 2026

At CELYTH, we are committed to providing a secure and transparent checkout experience. This Payment Policy explains how payments, charges, refunds, and payment-related issues are handled when you make a purchase through celyth.com.ar.

By placing an order through our website, you agree to the terms described in this Payment Policy.

Accepted Payment Methods

CELYTH accepts the payment methods displayed and available to you at checkout.

Available payment methods may vary depending on your location, device, currency, order value, and the payment providers currently supported by our store.

Only payment methods shown as available during checkout should be considered accepted by CELYTH.

We may add, remove, or modify available payment methods from time to time.

Secure Payments

Our online store is powered by Shopify, and payments are processed through the payment providers available through our checkout.

Payment information is transmitted using industry-standard security technologies provided by Shopify and applicable payment processors.

CELYTH does not necessarily receive or directly store your complete credit or debit card information.

Payment information may instead be collected and processed directly by the applicable payment provider.

Payment Authorization

When you place an order, your payment method may be authorized or charged according to the payment method and payment provider used during checkout.

Your order will generally begin processing after payment has been successfully authorized or confirmed.

If your payment cannot be authorized or processed, your order may not be completed.

Payment Verification

In certain circumstances, an order may require additional verification before it can be processed.

This may occur when our systems or payment providers identify unusual activity or require additional information for fraud prevention or security purposes.

We reserve the right to delay, cancel, or request additional verification for an order where reasonably necessary to prevent fraudulent or unauthorized transactions.

Currency

Product prices and the currency applicable to your purchase will be displayed on our website and during checkout.

If your payment method uses a different currency from the currency charged by our store, your bank, card issuer, or payment provider may perform a currency conversion.

Currency conversion rates and any associated fees are determined by your financial institution or payment provider and are outside CELYTH's control.

Additional Bank or Payment Provider Fees

Your bank, credit card issuer, digital wallet provider, or other payment provider may charge additional fees depending on your account, location, currency, or payment method.

These may include:

• Currency conversion fees
• Foreign transaction fees
• International payment fees
• Other fees imposed by your financial institution or payment provider

CELYTH does not control these third-party charges and does not receive these fees.

We recommend contacting your financial institution or payment provider if you have questions about charges associated with your payment method.

Payment Declined or Failed

Payments may occasionally be declined or fail for reasons outside CELYTH's control.

Possible reasons may include:

• Insufficient funds
• Incorrect payment information
• Card restrictions
• Bank security measures
• Payment provider restrictions
• Fraud prevention systems
• Expired payment methods

If your payment is declined, please verify your payment information or contact your bank or payment provider.

You may also attempt to use another payment method available at checkout.

Order Confirmation

After successfully placing an order, you should receive an order confirmation at the email address provided during checkout.

An order confirmation acknowledges that we have received your order.

Orders may still be subject to payment verification, fraud screening, product availability, and other reasonable checks before fulfillment.

If there is an issue with your order or payment, we may contact you using the information provided during checkout.

Pricing Errors

We make reasonable efforts to ensure that product prices and promotional offers are displayed accurately.

However, errors may occasionally occur.

If an obvious pricing or payment error affects your order, we may contact you before fulfillment to provide additional information or, where permitted by applicable law, cancel the affected order and issue a refund.

Nothing in this section limits any mandatory rights available to consumers under applicable law.

Discounts and Promotional Codes

Discount codes and promotions are subject to the terms displayed with the applicable offer.

Unless otherwise stated:

• Promotional codes may have expiration dates.
• Certain products or orders may be excluded.
• Minimum purchase requirements may apply.
• Promotional codes may not be combinable.
• Promotions may be limited to specific customers, products, or regions.

Any applicable discount will be displayed during checkout before payment is completed.

Refunds

Approved refunds will generally be issued to the original payment method used for the purchase, unless otherwise required by applicable law or agreed upon in specific circumstances.

Once CELYTH issues a refund, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.

This processing period is outside our direct control.

If more than 10 business days have passed since we confirmed that your refund was issued, please contact us at info@celyth.com.

Eligibility for refunds and returns is governed by our Refund & Return Policy.

Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us at info@celyth.com before initiating a dispute with your payment provider.

Please provide:

• Your full name
• Your order number
• The amount charged
• Any relevant transaction information or screenshots

We will review the transaction and assist you in determining whether a duplicate charge occurred.

Please avoid sending complete credit card numbers or other sensitive financial information by email.

Unauthorized Transactions

If you believe a transaction involving CELYTH was made without your authorization, contact your bank or payment provider immediately.

You may also contact us at info@celyth.com with your order information so that we can review the transaction where possible.

For your security, we may request reasonable information to verify your identity or the transaction.

Chargebacks and Payment Disputes

If you experience a problem with an order, payment, refund, or delivery, we encourage you to contact us first at info@celyth.com so we can attempt to resolve the issue.

Nothing in this policy prevents you from exercising any right to dispute a transaction that may be available through your bank, payment provider, or applicable law.

Fraudulent or abusive payment disputes may be contested using relevant order, payment, shipping, tracking, and communication records where appropriate.

Taxes

Applicable taxes, if any, may be calculated and displayed during checkout according to the transaction, destination, and applicable legal requirements.

Customers are responsible for any taxes or charges lawfully applicable to their purchase except where CELYTH is required to collect or pay them directly.

For international shipments, additional customs duties, import taxes, or governmental charges may apply as described in our Shipping Policy.

Consumer Rights

Nothing in this Payment Policy is intended to waive, restrict, or exclude any mandatory consumer rights available under applicable law.

Where Argentine consumer protection law applies, customers retain the mandatory rights and protections provided by such law.

Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to our payment methods, payment providers, business practices, or applicable legal requirements.

Changes will be published on this page together with an updated “Last updated” date.

Contact Us

If you have questions regarding a payment, charge, refund, or this Payment Policy, please contact:

CELYTH
Email: info@celyth.com
Website: celyth.com.ar